Last update 23 November, 2025

Privacy Policy

1. TAFGA Privacy Policy

We place great importance on protecting your personal data. The personal information you provide through our website is handled confidentially and in compliance with PDPL and this Privacy Policy. Below, we provide detailed information on the personal data we collect, how we use it, whom we share it with, and the privacy rights you may be entitled to.

2. What information we collect about you

We collect certain personal information to deliver specific services and functionalities on our website and products. The sections below outline the various data processing activities we carry out. Each section details the purpose of the processing, the types of personal data involved, and the legal basis for the processing.

2.1 Data Collected from Your Device / Browser

The purpose of this processing activity is to enhance your experience by optimizing the website to meet the needs of your device or browser, facilitating communication over the network, and ensuring the required website functionalities are available to you.

  • IP Address
  • Referrer URL
  • Browser Information
  • Device Information
  • Date and time of the user request

2.1 Data Collected from Your Device / Browser

Information you voluntarily provide through forms, including:

  • Full name
  • Email address
  • Any other information you choose to provide when contacting us

3. Data Subject Rights:

In accordance with the KSA PDPL, you have the following Data Subject Rights:

  • Right to be Informed
  • Right to access to Personal Data
  • Right to request access to Personal Data
  • Right to Rectification and Correction
  • Right to erasure of Personal Data

Alternatively, you can submit your request directly through our Data Subject Rights Request Form available at the following link: Data Subject Rights Request Form.

4. Use of Cookies and Tracking Technologies

To allow our systems to recognize your browser or device, we utilize cookies and other identifiers. For detailed information on how we use cookies and manage them, please refer to our Cookies Policy.

5. Data Sharing

We may share your personal information only where necessary and appropriate for our business operations. We do not sell your personal information.

We may share data with:

Affiliated and Non-Affiliated Businesses

To provide you with our services, we may collaborate with businesses that are either our affiliates or non-affiliated service providers, such as marketing firms, and payment processors for online transactions. These businesses require access to relevant information to perform their functions effectively. We ensure that such businesses do not use your information for purposes beyond their specific functions. We may also receive information from these entities, which we may use to update our records and manage your orders.

Marketing and Promotional Offers

We may use your information to inform you about services, and offers that may interest you and to enhance your experience on our platform. This may include service messages, new features, improvements, special offers, and relevant events. We may contact you through various channels, including email, push notifications, web notifications, posts, phone calls, in-app messages, and news feed cards.

Third-Party Use:

We may allow third parties to use your information, for example, by providing advertisers with data to help them target specific audiences and fulfill our commitments to advertisers, such as displaying ads to appropriate audiences

Market Research and Promotions:

Participation in certain market research activities, and promotions may require you to provide additional personal information.

Business Transfers:

In the event of a business acquisition or transfer of assets, customer information will be among the assets transferred.

Protection of Our Platform and Others:

We may disclose information if we believe it is necessary to comply with legal obligations, support law enforcement investigations, or protect the rights, property, or safety of our users or others. This may involve sharing information with other companies and organizations for purposes such as fraud protection and credit risk management.

External Links:

Our platform may contain links to websites of our partners, advertisers, or affiliates. These websites have their own privacy policies, and we are not responsible for their content or practices. Please review the privacy policies of these sites before providing any personal information.

Cross border Data Transfer

TAFGA may transfer data outside Saudi Arabia to support its operations, including the maintenance of IT infrastructure, security solutions, and management software.

6. Data Retention

Unless otherwise specified in this privacy policy, we retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. After this period, we will delete your data unless we are legally permitted or required to retain it for a longer duration.

We implement appropriate technical and organizational measures, including default settings, to ensure that the retention period for your personal data is limited to the minimum necessary to achieve the purposes for which the data was collected.

7. Data Security

We implement appropriate technical & organizational measures, procedures, and operations to ensure achievement of the information security level that is commensurate with the risks associated with processing, in accordance with the best international standards and practices, to protect the privacy, secrecy, safety, unity, integrity, and availability of personal data.

Your personal data security is an important concern to us. We provide the utmost care in the secure transmission of your personal data from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to safeguard the confidentiality of your data (e.g. Firewalls, Transport Security Layer (“TLS”), Encryption, etc.) and to make sure that your personal data is secure with us. We have implemented and maintained appropriate technical and organizational security measures, policies, and procedures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure.

The safety and security of your data also depend on you, by keeping your password confidential and not sharing your password with anyone. Unfortunately, the transmission of data via the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our platform. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the platform. For your own protection, you should exercise care with the data you share over the internet.

8. Updates on Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to visit this page regularly to review any updates. If we make significant changes to the Privacy Policy, we may also notify you through other means, such as posting a notice on our website or sending you a direct notification. By continuing to use our website after such changes take effect, you agree to and accept the revised terms. This Privacy Policy was last updated on November 23rd, 2025.

9. How do you contact us?

In case of any queries related to this policy, you can contact our Data Privacy Officer in one of the following ways.